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Senior Accessibility Designer

CVS Health

Boston, MA,US

CVS Health, Digital is looking for a Sr. Accessibility Designer with experience working in fast-paced, startup like environment. We believe everyone deserves good design. As a key member of the Design team, you will help ensure that the User Experience of our digital platform and ecosystem is built with accessibility in mind. Partner with product managers/owners and leadership to increase attention to the needs of our customers and community. Grow your skill set and knowledge base by working alongside talented and passionate teammates from diverse backgrounds. Coach, support and empower UX, UI and content strategists on principles of accessibility and inclusive design.

What You’ll Do:

Advise Product, Design and Engineering teams (iOS, Android and Web) to best accessibility practices and accessibility related decisions
Collaborate with people with disabilities to learn how to remove barriers within our products
Conduct usability studies involving people with disabilities to establish benchmarks and identify KPIs to improve products over time
Ensure that every feature delivered through the Design organization encapsulates all the information needed to build an accessible experience by acting as a coach for UX UI Designers, Design Systems, UX Research, Engineering and Product
Research best practices & patterns, perform competitive evaluations, build concrete solutions to problems
Collaborate with internal and external teams to identify strategies and implement accessible solutions
Establish and implement enterprise guidelines, best practices, and standards related to designing and maintaining our digital applications
Assist in development of educational elements, focused on design needs for Content, UX / UI and Product
Contribute to process refinement and provide a11y perspectives in design thinking

Required Qualifications
5+ years UX or UX Research experience

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
Experience working within a large design team preferred.

A strong understanding of the value of the "right" amount of process.

Strong attention to detail, strong analytical and problem solving skills.

Excellent organizational skills in a fast paced environment

Ability to be self-driven

Knowledge and experience with Web Content
Accessibility Guidelines (WCAG) 2.1 accessibility standards and guidelines

Knowledge of disability law including but not limited to the Americans with Disabilities Act (ADA), Section 508, and Affordable Care Act Section 1557

Accessibility compliance experience

Web / native design and/or development experience

Experience with assistive technology such as ZoomText, JAWS, VoiceOver or NVDA screen reader

Knowledge of the Pharmacy Benefit Management and/or Health Insurance Industry

Education
Bachelor's degree or equivalent experience

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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