Plusone Health Management
Jersey City, NJ,US
We are currently seeking an Accessibility Manager to join our on-site wellness team. This position can be located in Jersey City, NJ or downtown Manhattan, New York City.
The Accessibility Manager will be instrumental in advocating for accessibility within the workforce and working to ensure adherence to accessibility standards.
The primary responsibility is to act as technical accessibility SME (subject matter expert) liaison to cross-functional client teams (Wellness, Engineering, Corporate Services, Human Capital, Diversity, Equity and Inclusion, and the Business) and to be responsible in providing counseling and guidance related to accommodation and accessibility (including but not limited to physical, hearing, visual, speech, cognitive, neuro-diverse) strategies.
This role will also require interaction with the client’s Medical Leave of Absence (Occupational Health) team for medical cases that may require accommodations to the work environment. These may be short term medical conditions, chronic disease, or long-term disabilities such as physical and cognitive impairments.
Additionally, responsibilities include but are not limited to developing and delivering training programs; participating in focused projects; analysis and reporting, serving on Wellness committees; and communicating at all levels within the organization both verbally and in writing.
What you will do:
Work to foster a culture of accessibility by creating awareness of how technology products and services can impact or be impacted by users with varying levels of ability and learning styles through training workshops, end-user support, and audit activities.
Perform workstation and work task evaluations to identify and correct ergonomic and disability issues associated with those workstations and tasks. Uses widely accepted ergonomic metrics to quantify and document issues and control efficacies.
Recommend effective control strategies to abate concerns and is cognizant of related budget constraints.
Detect gaps and maintain core software and hardware assistive technologies ensuring full functionality in environment. Support accessibility testing and analyze applications and designs for accessibility issues and work with Engineering to achieve resolution.
Identify appropriate return to work options and/or barriers; partner with internal resources to ensure smooth transitions to employment activities.
Document case notes in compliance with established standard operating procedures or regulation.
What we are looking for:
Bachelors or higher education or relevant experience with state, private, or other academic settings / organizations / programs providing accessibility services
5+ years experience in analysis, design, development and/or testing of current WCAG success criteria (preferably WCAG 2.1 AA)
Expert knowledge of current accessibility laws and standards
Working knowledge of support resources (technological and other supports for note-taking, studying, text-to speech, document conversion, etc.)
Experience using accessibility testing tools (Windows and Microsoft 365 accessibility features, Fusion, JAWS, Supernova, NVDA, Dragon, Read&Write, MindManager, captioning apps, specialty headsets, keyboards, mice, etc.)
Proven experience driving accessibility in digital, customer-facing programs
Ability to conduct and deliver training on ADA topics
Proficient in Microsoft Office programs including Outlook, MS365, Word, Excel, and PowerPoint
Demonstrated excellent written and verbal communication skills
High level of interpersonal skills and time management to work effectively with others and ability to interface with all levels of the organization, specific strength in setting and managing expectations
Strong problem-solving skills, organizational/attention to detail, and customer service focus
Ability to manage multiple tasks simultaneously, research and find answers to questions independently
Experience in managing multi-faceted projects and program
Professional certification preferred (CPACC, WAS, ADS, CPWA, Trusted Tester). Ability to achieve Ergonomics certification within one month of hire required.
Limited travel may be required
Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.
Perks of working at Plus One, an Optum company:
Team member health and savings
Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
Dental and Vision coverage plans
401(k) Retirement & Savings Plan
Life Insurance (team member, spouse and dependents)
Short and Long Term Disability Plans
Accident & Critical Illness Insurance
Transportation and Parking Plans
Team member well-being:
Paid time off
Paid parental leave
Wellness rewards program
Membership to a fitness and wellness subscription-based platform
24/7 health and wellness support through the Employee Assistance program
Entertainment and consumer discounts
Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council
Team member growth and development support
Complimentary professional development and continuing education courses
Discounted industry certifications and events
Continuing education reimbursement opportunities
Internal development program
Employee Referral Reward program
Plus One, an Optum company, is an equal opportunity employer. We believe in a culture of equal employment and opportunity for all people. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, familial responsibilities, citizenship status, military or protected veteran status or any other category protected by law. Plus One provides reasonable accommodations to employees and applicants where applicable; for more information, contact our HR department at firstname.lastname@example.org.