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Sr Accessibility Designer

CVS Health

Boston, MA,US

CVS Health, Digital is looking for a Sr. Accessibility Designer with experience working in fast-paced, startup like environment. We believe everyone deserves good design. As a key member of the Design team, you will help ensure that the User Experience of our digital platform and ecosystem is built with accessibility in mind. Partner with product managers/owners and leadership to increase attention to the needs of our customers and community. Grow your skill set and knowledge base by working alongside talented and passionate teammates from diverse backgrounds. Coach, support and empower UX, UI and content strategists on principles of accessibility and inclusive design.

What You’ll Do
Advise Product, Design and Engineering teams (iOS, Android and Web) to best accessibility practices and accessibility related decisions
Collaborate with people with disabilities to learn how to remove barriers within our products
Conduct usability studies involving people with disabilities to establish benchmarks and identify KPIs to improve products over time
Ensure that every feature delivered through the Design organization encapsulates all the information needed to build an accessible experience by acting as a coach for UX UI Designers, Design Systems, UX Research, Engineering and Product
Research best practices & patterns, perform competitive evaluations, build concrete solutions to problems
Collaborate with internal and external teams to identify strategies and implement accessible solutions
Establish and implement enterprise guidelines, best practices, and standards related to designing and maintaining our digital applications
Assist in development of educational elements, focused on design needs for Content, UX / UI and Product
Contribute to process refinement and provide a11y perspectives in design thinking

Required Qualifications
5+ years UX or UX Research experience
Experience working within a large design team preferred.
A strong understanding of the value of the "right" amount of process.
Strong attention to detail, strong analytical and problem solving skills.
Excellent organizational skills in a fast paced environment
Ability to be self-driven
Knowledge and experience with Web Content Accessibility Guidelines (WCAG) 2.1 accessibility standards and guidelines
Knowledge of disability law including but not limited to the Americans with Disabilities Act (ADA), Section 508, and Affordable Care Act Section 1557
Accessibility compliance experience
Web / native design and/or development experience
Experience with assistive technology such as ZoomText, JAWS, VoiceOver or NVDA screen reader

Preferred Qualifications
Knowledge of the Pharmacy Benefit Management and/or Health Insurance Industry

Education
Bachelor's degree or equivalent experience.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.

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