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Accessibility Manager


Pleasanton, CA,US

Join our team and experience Workday!

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description

Oversee the conformance of Workday’s content accessibility by assisting in assessing the current state; and crafting a proposed strategies for multiple workstreams of accessibility initiatives.

You will support the creation of processes and procedures for organizing and maintaining Workday accessibility related standards; respond to customer requests; and provide data on activities, goals, and initiatives. You will influence, drive, socialize, and govern Workday’s accessibility strategy across stakeholders who strive to deliver inclusive products across digital platforms.


Develop, drive, socialize, and continuously improve content accessibility strategy
Craft and roll out scalable processes to support conformance with established standards
Support development of digital products
Develop procedures, VPATs to respond to requests regarding the accessibility of products
Identify and collaborate with various stakeholders to create and maintain workflow guidelines for all aspects of content accessibility
Provide training to staff to ensure they understand the importance of accessibility and ways to incorporate in delivery lifecycle
Be the resident expert of evolving industry guidelines and digital standards and how they impact our content authoring, content production, and delivery operations
Measure quality and consistency standards through metrics
Create and implement content accessibility workflows in an agile way
Support involved cross-functional teams to anticipate and provide compelling information to make tradeoffs and balance the business and technical needs
Utilize clearly defined standards, methods, and procedures for inspecting, testing, and evaluating the usability of products with assistive technologies and collaborate with engineers to identify, reproduce, prioritize, and document defects


5-7 years of relevant work experience
In-depth knowledge of accessibility-related guidelines and standards including ADA, WCAG, and ARIA implementation
Deep knowledge of WCAG 2.0 and Section 508, a good understanding of accessibility and usability for disabled people, and experience with devices and building accessible web products.
Previous web development experience for public facing pages
Project management skills, strong problem-solving skills to recommend solutions, ability to roll out large-scale operational projects
Excellent and effective communication skills; ability to interact with stakeholders from all levels of a complex organization
Ability to build relationships and influence stakeholders
Familiarity working with design and front end teams building web and mobile experiences
Bachelor’s in publishing or compliance-related focus, computer science, human factors engineering, UX/ UI educational backgrounds

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