Senior Product Manager - Accessibility
San Bruno, CA,US
Walmart eCommerce is looking for an enthusiastic individual with a passion for driving digital inclusion. This individual will be responsible for driving accessibility projects, developing requirements for WACG conformance, creating training materials, and conducting accessibility workshops, tear downs and training sessions across the organization. This associate will have the opportunity to educate and enable product owners, designers, developers and business partners to evolve how we weave accessibility into the core of our culture and the foundation of the way we work.
Facilitate engaging, highly impactful accessibility training sessions for teams across http://Walmart.com and its digital properties.
Develop and enhance moderately complex products by creating product requirements, collecting and analyzing data and turning customer insights into actionable priorities and initiatives.
Partner with subject matter experts to evolve existing training materials and develop new techniques and materials to drive accessibility across multiple teams.
Develop scalable methods to onboard new teams and new hires.
Coordinate, complete and oversee job related activities by developing and maintaining relationships with key stakeholders, identifying and communicating objectives, building accountability for achieving results and identifying improvement opportunities.
Coach and mentor associates as they ramp up on accessibility.
Make complex ideas simple and find creative ways to advocate for accessibility.
Ensure compliance with company policies and procedures and supports company values, mission and standards of ethics and integrity.
Advocate for diversity and inclusion in the workplace to promote an inclusive environment and deliver inclusive experiences.
Drive design and engineering office hours to consult teams and provide real-time feedback on accessibility to improve access and usability for all.
Collect feedback to constantly measure the effectiveness of processes, training and accessibility to improve efficiency and drive results.
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position:
Customer/Member Centered: Focus on the Customer/Member - Reviews customer/member-focused data and adjusts performance to address findings. Promotes and supports associate efforts to exceed customer/member expectations. Informs associates on how to identify and locate resources to meet the diverse needs of customers/members.
Judgment: Use Appropriate Judgment - Identifies, reviews, and applies policies and procedures to make informed judgments. Identifies and uses facts, information, and expertise to set priorities and make informed decisions. Uses data and evidence to determine the causes of problems and develop solutions to address them.
Execution and Results: Manage Execution and Results - Holds associates accountable for completing work within expectations and time requirements. Plans and manages own and others' time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Identifies and obtains the resources needed to complete projects. Encourages associates to strive for excellence, efficiency, and quality in work practices.
Planning and Improvement: Plan and Pursue Team-Based Improvement - Coordinates and aligns planning with organizational initiatives and direction. Looks at work plans and makes changes, as needed, to achieve team or work group objectives. Sets realistic timelines for goal accomplishment. Improves work processes and practices to increase performance and results.
Influence and Communicate: Increase Commitment - Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative relationships and alliances with others, inside and outside of the organization. Effectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives). Shares experience and ideas with associates across the organization.
Ethics and Compliance: Manage Ethics and Compliance - Instructs associates on how to act in accordance with policies and procedures and supports their efforts in doing so. Ensures associates demonstrate the highest standards of integrity and ethics in work situations. Corrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.
Adaptability: Quickly Adapt - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Helps associates adjust to and develop the capabilities needed to implement organizational change initiatives.
The following physical activities are necessary to perform one or more essential functions of this position:
Observes associate, customer, or supplier behavior.
Enters and locates information on computer.
Presents information to small or large groups and individuals.
Communicates effectively in person or by using telecommunications equipment.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
Visually verifies information, often in small print.
Reads information, often in small print.
Traveling is necessary to perform one or more essential functions of this position.
Travels internationally to and from multiple facilities or work-sites requiring extended overnight stays.
Bachelor’s degree in inclusive design, business management, engineering, design or other related fields.
At least 2 years’ experience in driving accessibility requirements and projects.
Must be familiar with WCAG and other related accessibility standards.
Knowledge of various types of assistive technology, including screen readers across devices and platforms, and requirements for multimedia inclusion.
IAACP / WAAS certification
Knowledge of ARIA and HTML and CSS
Excellent written and oral communication / presentation skills
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Business Administration, Computer Science, Engineering, Communications, or related field and 2 years’ experience in product management, project management, management consulting, retail or eCommerce business functions, or related field OR 4 years’ experience in project management, management consulting, retail or eCommerce business functions, or related fields.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Consulting and advising business partners utilizing detailed analysis, Gathering, identifying, defining, and communicating requirements., Leading product or solution development
Masters: Business Administration, Masters: Computer Science, Masters: Engineering General