Product Accessibility Program Management Director

Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Products and Technology

Job Details

As an Accessibility Program Manager, you will combine exceptional project management skills with a passion and deep knowledge of accessibility to help your team make our products more inclusive and accessible. You’ll plan projects, define milestones, assess risks, create actionable insights, create processes, and ensure projects meet deadlines. You’ll harmonize the work of the technical accessibility team, while also working closely with Engineering, Product Management, User Experience (UX), and Ethical Use cross-functional partners, to drive team objectives and create innovative experiences.

Responsibilities:

Provide leadership and operational excellence across the accessibility team and partner cloud teams to deliver the highest level of trusted, strategic counsel through project interactions.

Identify team needs for process, tools, documentation, and asset management, driving required changes to make sure technical accessibility leads are working at optimum efficiency.

Develop accessibility methodologies and metrics to build programs that scale across teams and allow technical accessibility leads to doing their best work.

Represent the Technical Accessibility Team in cross-functional collaborations with Engineering, Product Management (PM), and UX teams, ensuring effective collaboration and making sure interdependencies are understood and planned for.

Lead and collaborate with executives & leadership in key decision-making and orchestrate successful delivery for multiple accessibility-related projects simultaneously.

Preferred Qualifications

10-15 years of relevant industry experience in program management

3+ years of experience leading accessibility programs within mature organizations and an understanding of how to maximize accessibility in team collaboration processes and tools

Experience with operationalizing programs

Strong strategic acumen

Excellent communication, presentation, and analytical skills, and ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

Effectiveness in working across organizational boundaries to define, manage, and prioritize work.

Working knowledge of project management software, spreadsheets, Google Docs.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.