Accessibility Governance Advisor I (100% Remote Available)

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
USAA Careers – World Class Benefits (31 seconds)

Primary Responsibilities:
Performs multiple team roles in the development and implementation of business initiatives.
Acquires and applies business knowledge (products, processes, etc) and subject matter knowledge to work on assignments and business problems.
Gathers and analyzes information and data trends to extract meaningful results.
Develops and maintains knowledge of the competitive landscape and applies that knowledge to identify potential business improvement opportunities.
Approaches business problems with curiosity and open-mindedness and listens to creative suggestions of others.
Demonstrates a willingness to try new ideas.
Proactively shares timely updates and information with relevant parties.
Encourages an open exchange of information and viewpoint.
Easily adapts to shifting or competing priorities and responds constructively to setbacks.

Minimum Requirements:
Bachelor's Degree in a Business, Computer Science, Computer Human Interaction, Architecture/Engineering Design.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.
4 or more years operational experience in a digital, document, building/construction, or customer service environment with knowledge of accommodating individuals with disabilities.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:
Experience in acquiring and applying accessibility subject matter knowledge to work on assignments and business problems.
Experience in utilizing business and industry knowledge of accessibility/ADA risk management requirements, policies, laws, and regulations to support development and implementation of accessibility/ADA risk requirements on business action plans, projects, or operational requests.
Ability to provide and maintain an enterprise accessibility policy and related standards and requirements
Experience consulting with and providing guidance to cross-functional teams and lines of business (LOB) to integrate accessibility into their processes.
Experience providing accessibility guidance LOB leaders and agile teams and serve as an accessibility signatory for new activities.
Experience in providing input to COSA’s and business areas with understanding of accessibility risks and control deficiencies to support action plans and recommendations to minimize accessibility risk exposure and strengthen control environment.
Experience with providing guidance to assist the LOBs with their Issue Management related to accessibility.
Experience in maintaining oversight to LOBs issues related to accessibility and engage with them to ensure effective resolution.
Experience in completing routine governance inspections of LOBs to assess adherence to the Enterprise Accessibility Policy and standards.
Experience in providing guidance to assist the LOBs with their Procurement decisions to ensure that accessibility criteria are considered.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300-$119,500 *(this does not include geographic differential it may be applied based on your work location)
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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Relocation assistance is not available for this position.