Digital Accessibility Coordinator

Under the direction of the City Administrator this position leads the implementation and management of the Digital Accessibility Transition Plan. This position serves as a liaison to Department Directors and Elected Officials, and provides subject matter expertise regarding Accessibility, to include, but not limited to, Title II of the ADA, and the Colorado ADA; adheres to all local, state, and federal laws and regulations, including but not limited to compliance with the WCAG 2.1 A & AA digital accessibility guidelines.

Essential Job Functions
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Lead the implementation and ongoing management of the 2024 Digital Accessibility Transition Plan.
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Serves as the main point of contact for public-facing comments, questions, and complaints around digital accessibility to ensure responses are appropriate and the City is compliant with requirements.
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Develop and update digital accessibility grievance procedure, including tracking of all complaints, grievances, areas of non-compliance and resolutions.
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Provide accessibility reviews of website and digital resources, create reports on identified issues along with recommendations for solutions to accessibility barriers based on applicable standards and accessibility guidelines.
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Participate in the design, assessment, and adoption of digital products utilized and maintained within the City’s digital structure.
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Establish guidelines, best practices and standards related to designing and maintaining accessible websites, IT software systems and online materials.
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Perform accessibility evaluations for websites and applications under consideration for purchase and deployment.
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Utilize and coordinate with the State of Colorado Office of Information Technology (OIT) to meet technology accessibility requirements including, but not limited to Compliance with Colorado HB21-1110 Colorado Anti-Discrimination Act (CADA).
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Create, maintain, train employees and review compliance with the City’s Digital Accessibility Transition Plan.
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Coordinate with the Public Information Officer to provide accessibility oversight, guidance, updates, training, and support for the City’s website.
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Coordinate with the City Clerk’s office regarding digital records management retention and storage technology projects involving the development, modification, and upgrade of the City’s information infrastructure, computer systems, and/or related.
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Plan, schedule, and prioritize records activities and projects to ensure accomplishment of goals and objectives.
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Coordinate activities with internal and external customers, including contractors and vendors.
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Additional duties as assigned.

Knowledge, Skills and Abilities
Knowledge, Skills, and Abilities - •
Knowledge of local, state, and federal laws and regulations regarding Digital Accessibility, including Title II ADA, and Colorado HB21-1110.
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Knowledge of methods and techniques to enable individuals with disabilities to access digital services.
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Knowledge of principles and practices of records management, and proficiency with software and databases.
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Ability to lead and train others in Digital Accessibility and ADA standards and related concerns.
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Analyze data and statistics, prepare reports, and deliver information in an accurate and comprehensive manner.
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Ability to plan, schedule, and organize effectively and efficiently.
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Ability to assess situations and make prudent decisions and recommendations and apply conflict resolution and problem-solving skills.
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Communicate effectively, including the ability to deliver effective written and oral presentations.
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Ability to utilize computer technology for communication, data gathering and reporting activities.
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Experience providing training and creating and updating training materials.
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Strong skills with Adobe Acrobat and Microsoft Office.
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Familiarity with common tools for creating braille, tactile graphics, large print, and PDF documents is a plus.
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Experience using screen readers and text-to-speech tools to test accessibility is a plus.
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Experience in and understanding of best practices for remediating accessible documents and meeting WCAG criteria.
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Demonstrated ability to write contextually meaningful alternative text.

Additional Information

EDUCATION AND EXPERIENCE

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Bachelor's degree in computer science, human-computer interaction, technology, technology accessibility or related field is desired. An equivalent combination of education and work experience will be considered.
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Minimum of one year of professional experience in document accessibility.

Disclaimer

Selected candidates are subject to post-offer, pre-hire screenings, to include, but not limited to, background check.