IT Accessibility Coordinator

At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.

Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.

We are currently seeking to fill our IT Accessibility Coordinator position at the Philadelphia campus with a highly qualified and passionate individual.

Job Title: IT Accessibility Coordinator

Department: Information Technology Services

Reports To: Manager, Service Desk

Location: Philadelphia (On-site)

Employment Type: Non-Exempt, Full-time

Position Summary

The IT Accessibility Coordinator plays a vital role in leveraging technology products and services to create equitable workplace environments. This role involves serving as an internal subject matter expert on Universal Design and integrating assistive technologies in physical and virtual learning spaces. Key responsibilities include consulting with individuals and teams, deploying accessibility tools, conducting audits, and ensuring compliance with accessibility standards.

Essential Duties And Responsibilities

The successful incumbent will perform the following duties, with or without reasonable accommodations:

Provide technical consultation and support to students and employees on the use of technology tools, platforms, and devices.
Conduct regular and ad hoc technology-related accessibility audits, including evaluation of PCOM’s websites, digital platforms, and devices.
Collaborate with faculty and other departments to complete workplace and learning environment audits to ensure compliance with accessibility requirements.
Stay updated on trends, best practices, and regulatory changes in universal design and workplace accessibility; recommend and implement changes in policies and practices.
Consult with internal stakeholders to integrate accessibility standards within existing and new policies, practices, and procedures.
Design and facilitate training events for internal stakeholders, collaborating with other departments as needed.
Lead the identification, selection, and implementation of assistive technology applications and devices.
Assist with developing service level agreements (SLAs) for suppliers and third-party service providers.
Perform other duties as assigned or requested.

Required Skills And Experience

Minimum of two years’ experience in assistive technology integration, preferably in a higher education setting.
Comprehensive knowledge of Web Content Accessibility Guidelines (WCAG) 2.0, Universal Design, and related standards; CPACC preferred.
Proficiency with assistive technologies, web technologies, programming languages, and coding (preferred).
Familiarity with adult learning and instructional design principles (preferred).
Proficiency with word processing, email, and virtual meeting applications, preferably on Google Workspace or Microsoft 365 platforms.
Strong project management, consultation, and customer service skills.
Strong communication skills (interpersonal, verbal, and written).
Strong analytical and critical thinking skills.

Education And Certifications

Bachelor’s degree in computer science, information systems, or a related field.

Physical Requirements

Ability to view computer screens for extended periods, up to eight hours per day.
Manual dexterity and mobility to use personal computers and other office equipment.
Ability to sit or stand for prolonged periods.

PCOM is an equal opportunity employer and all qualified applicants will receive consideration. We adhere to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.