Director, Content Accessibility

Director, Content Accessibility

College Board - L&A 

Location: This is a fully remote role.

Type: This is a full-time position

 

About the Team 

The Content Accessibility team at College Board has the privilege and responsibility of ensuring that College Board assessments are accessible for individuals with disabilities. Our work is both specialized and broad: we work with Subject Matter Experts (SMEs) to write and review image descriptions, consult with product and technology teams to improve accessibility supports in authoring tools, and collaborate with accessibility and accommodations specialists across the organization to ensure test content meets both policy and the test-taker needs. We not only advocate for universal design, we live it.

About the Opportunity  

As our Director, Content Accessibility you are a writer, reviewer, problem solver, and program liaison who doesn’t settle for ensuring the test-taking experience is fair for individuals with disabilities. Rather, you push to improve that experience. You do this in part by learning the ins and outs of a program, specializing in its unique content requirements and pursuing innovations that benefit both the end user and the program. You train stakeholders to instill in them best practices and you advocate for improvements every chance you get, inviting key stakeholders to buy into the team’s vision not just of making our work good, but of making our goodness repeatable.

In this role you will:

Writer and Reviewer (50%)

Write accessible test content (e.g., image descriptions), maintaining the highest standards of quality and care, for College Board assessment programs

Review and remediate test content to conform to Web Content Accessibility Guidelines (WCAG) prior to test packaging and publishing

Review and remediate test-adjacent content (e.g., research studies, scoring guidelines) to meet requirements of WCAG and the Americans with Disabilities Act (ADA) prior to publishing

Conduct quality-control reviews in support of any test administration

Produce error-free deliverables for external vendors, including reader scripts and braille transcription notes

Program Liaison (25%)

Partner with the Accessibility Compliance Office to maintain alignment with corporate accessibility policy

Coordinate with test-authoring teams to maintain alignment with test-authoring policies

Consult with content SMEs, technology teams, and others to ensure content is accessible, fair, and does not violate test constructs

Represent the Content Accessibility team in planning and coordination with partner programs

Delineate requirements, communicate with, and problem solve for vendors, as needed

Operational Excellence (25%)

Partner with Senior Director to coordinate team schedules and resources

Document processes and write and maintain image description guidelines, universal design policies, and other documentation

Conduct trainings and provide general support to content SMEs and teams across College Board in support of improved accessibility for users of accessible technology and all individuals with disabilities who use College Board products and services

Research tools, strategies, and innovations (technological and otherwise) that help improve access to test content, and advocate for their implementation

Be a subject-matter expert on universal design and accessible test delivery and design

 About You 

You have: 

Excellent written communication skills, with demonstrated experience writing or editing (e.g., technical writer, technical editor)

Demonstrated experience working in an accessibility-related position (e.g., accessibility specialist, inclusive designer, section 508 compliance analyst)

Strong knowledge of web-content accessibility (WCAG, ARIA) and/or universal design

Excellent verbal communication skills, including facilitating meetings and presenting remotely and in-person to groups of 5 or more

Strong organization and prioritization skills, and the proven ability to move forward multiple projects in concert, both independently and as a member of the team

Adept problem-solving skills, including using data to inform decisions and actions

Proven ability to build relationships and influence others to action

Knowledge of and curiosity about emerging trends and best practices in Web standards, WCAG accessibility, and universal design

Certified Professional in Accessibility Core Competencies (CPACC) certification preferred

Bachelor’s degree required

The ability to travel 1-3 times a year to College Board offices or on behalf of College Board business

Authorization to work in the United States for any employer