Senior Digital Accessibility Specialist - Hybrid

Responsibilities

Act as the subject matter expert (SME) for WCAG guidelines and stay informed of new guidelines as they evolve
Understand how a global matrixed organization operates and functions, and thrive in this type of environment
Focus on highest priority demands while maintaining progress on other important work activities; understand how initiatives support organizational success; eliminate activities that distract from the critical few priorities.
Establish bold performance goals; strive to achieve more than what seems possible and put in persistent extra effort when needed; hold self accountable for exceeding expectations.
Work across the organization to help drive the adherence and implementation of key compliance guidelines including identifying opportunities to increase effectiveness
Provide expert accessibility feedback in the areas of design (UX/UI), development, and testing to teams across Citi on new features and functionality
Assist accountable parties (technology, journey owners) to interpret accessibility audit reports and identify root causes of defect creation and monitor remediation of those root causes
Partner with groups across Citi to share best practices for digital accessibility
Assume the intentions of others are based on common goals and shared purpose, and proactively help colleagues achieve their goals.
Participate in testing and evaluating digital accessibility software

Qualifications

6+ years front end development experience
6+ years native mobile development experience
6+ years of digital accessibility development and testing for WCAG compliance
Experience implementing WCAG compliant technologies using Swift (iOS), Java and Kotlin (Android), HTML5, JavaScript, CSS, Angular, JQuery
Experience performing accessibility audits using assistive and automated technologies such as VoiceOver, TalkBack, JAWS, NVDA, Attest, axe, Access Continuum, and WAVE
Experience integrating automated accessibility testing with unit testing frameworks such as Karma, Selenium, and Protractor
Experience integrating automated accessibility testing within CI/CD pipeline
Experience with the following digital accessibility guidelines:
W3C Web Content Accessibility Guidelines (WCAG 2.0 and 2.1 A and AA)
Section 508
User Agent Accessibility Guidelines (UAAG)
Authoring Tool Accessibility Guidelines (ATAG)
Experience writing Accessible Rich Internet Applications (ARIA) code within HTML
Experience with PDF/UA and PDF accessibility
Consumer-centric; empathetic toward the customer with the ability to put oneself in their shoes
Solid interpersonal skills, with an emphasis on collaborating, influencing, and coaching
Ability to mentor others in methods and techniques for addressing accessibility barriers on web applications and mobile devices and in a variety of forums
Fast learner, with enthusiasm and ability for acquiring knowledge to become a subject matter expert on compliance guidelines and initiatives
Experience working in an agile environment
Experience working with vendors on development and testing for accessibility
Strong verbal and written communication and diplomacy skills, with ability to maintain working relationships across a geographically dispersed organization
Industry certifications desired: International Association of Accessibility Professionals (IAAP) CPACC, ADS, WAS, and/or CPWA, DHS Trusted Tester Training for Web on Windows

degree or equivalent experience

Digital Tech Product Management