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Business Analyst

Westpac Group

Sydney,AU

This role is within the Access and Inclusion team supporting program delivery and business units across the Westpac Group to deliver more inclusive products, services, collateral and great experiences.

Key Responsibilities:

Assisting with driving the achievement of Westpac’s strategy by working with stakeholders to elicit, analyst, communicate, validate, and manage accessibility requirements and defects of systems, products and information
Assisting with team administration on work deliverables, managing our internal agile platform JIRA, and co-ordinate internal training courses
Analysising, reviewing and uplifting knowledge of stakeholder documentation to include access and inclusion language and processes that will support our customer facing employees to provide excellent service in a short amount of time
Assisting with providing knowledge, upskilling and testing capabilities to internal stakeholders on the key accessibility guidelines such as WCAG 2.1, ABA accessibility principles for banking services and assistive technology as JAWS, NVDA, webAIM contrast checker, Microsoft built in accessibility checkers, voiceover and talkback and narrator

What’s in it for me?

At Westpac, we're going through significant changes, and this is an exciting opportunity to work closely with us through the next phase of transformation. You'll play an important part in driving the future of a business that has been around for over 200 years and in return, we'll support you in the development of your career. With continuous opportunities to learn and grow in an inclusive environment backed by a fantastic team of passionate and knowledgeable people, you'll be empowered to thrive with us.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

Strong stakeholder management skills and problem-solving capability
Project management and Business Analysis experience would be desirable
2+ years’ experience in a similar role within Financial Services
Experience using Jira

What’s it like to work there?

We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

How do I Apply?

Start here! Just click on the APPLY button.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply.

Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants.

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