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Principal User Experience Designer

Fidelity Investments

Boston, MA,US

This job is expired.

Job Description:

The Role

Fidelity’s User Experience Design organization is looking for an experienced Digital Accessibility practitioner to join our UX Accessibility team, which is part of a larger Enterprise Design Strategy & Standards team. In this role, you will help us shape Fidelity’s inclusive design and UX accessibility strategy and practice to better serve the millions of customers who use our web and mobile experiences daily.

The Expertise and Skills You Bring

Bachelor’s degree with 5+ years of experience in Accessibility - or in UX, User Research, Content, Front-end Development fields with a strong focus on Accessibility
Expertise in making mobile and web applications accessible
Expertise in “shifting Accessibility left” and scaling Accessibility as a practice across an enterprise
Expertise in Section 508, WCAG, WAI-ARIA, HTML5, CSS3, Web standards, inclusive design principles, and UX design standards for web, iOS, and Android
Deep understanding of how people with disabilities use assistive technologies
Fluency with assistive technologies including JAWS, NVDA, Voiceover, TalkBack, ZoomText, Dragon Naturally Speaking for evaluating experiences
Fluency with design and prototyping tools such as FIGMA (preferred), Sketch, Invision, etc.
Ability to code accessible prototypes for user testing a plus
Ability to manage multiple concurrent initiatives and adapt to their changing needs
Creativity and a willingness to question how we can do things better


IAAP CPACC and/or WAS certification preferred

The Team
As a senior member of the UX Accessibility and UXD Enterprise Design Strategy & Standards teams, you will help make Fidelity’s products more accessible and usable for millions of Fidelity customers which include individual investors and their families, business owners, administrators, and financial professionals. You will also work with Content, User Research, Development, Testing, and Accessibility partners across Fidelity on a common, firm-wide approach to achieving Accessibility at scale.

Whether it’s helping to define Accessibility and UX standards for Fidelity’s web and mobile design systems, evolve our processes, design toolkits, or Accessibility champions network, or consulting with teams, supporting remediation efforts, and responding to client feedback – this is a great opportunity to make a huge impact!


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you've always imagined.

Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations, or by calling 800-835-5099, prompt 2, option 3.

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