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Senior Digital Accessability Consultant - Remote or hybrid

Perkins School for the Blind

Watertown, MA,USA

Summary:
The Senior Digital Accessibility Consultant is a key contributor to Perkins Access accessibility
consulting engagements delivering services related to digital strategies, usability, web
standards and accessibility compliance directly to customers. Specifically, the Senior Digital
Accessibility Consultant will work with Perkins Access clients to define engagement scope,
establish digital accessibility testing boundaries, conduct testing, manage the testing-results
database, communicate testing results, and provide remediation guidance and training as
required through the course of the engagement. This role is also responsible for managing
customer engagement and satisfaction from a services perspective. This person will have
excellent technical expertise and knowledge of current accessibility standards, and must
communicate clearly and effectively with clients and deliver exceptional services. The Senior
Accessibility Consultant will also contribute as a subject matter expert on digital accessibility to
support Perkins Access marketing activities and leverage public speaking opportunities.

Essential Duties, Responsibilities and Expectations include the following:
● Review design systems, style guides, wireframes and early digital prototypes to identify
potential accessibility barriers while advising clients on inclusive design best practices.
● Conduct manual accessibility audits of digital properties, inspect web code or native apps and
identify accessibility issues using a variety of assistive technologies
● Write reports to deliver expert accessibility insights and testing results to clients.
● Provide technical solutions and remediation guidance to clients to help remove accessibility
barriers from digital experiences.
● Create and present training materials to educate clients on inclusive design, accessibility
standards and best practices.
● Assist clients with developing strategies, roadmaps, policies, procedures to advance and scale
their enterprise-level accessibility programs.
● Serving as a trusted advisor to clients, successfully manage customer engagement and
communications during service delivery and with satisfactory quality of deliverables.

● Manage all projects including estimating, planning, scheduling and identifying resources needed
while ensuring that projects are executed according to scope of work and delivered on time and
within budget.
● Mentoring and supporting junior staff.
● Contributes to Perkins-wide learning initiatives around accessibility and best practices.

Technical Competencies
● Proven track record of directly advising clients about inclusive design and digital accessibility
standards and best practices.
● Expert knowledge of W3C Web Content Accessibility Guidelines (WCAG) 2.1, The Americans
with Disabilities Act, Section 508, evolving accessibility standards and VPAT.
● Skilled with HTML, CSS, and WAI-ARIA (JavaScript a plus).
● Adept at conducting manual accessibility testing of websites, mobile apps and digital products
using assistive technologies such as screen readers (e.g. JAWS, NVDA, VoiceOver) and
magnification software.
● Experience with automated accessibility testing tools and how to interpret/prioritize results.
● Proven ability to develop and offer technical solutions, training and guidance to web developers,
designers, and software engineers.
● Experience with mobile app development and mobile accessibility testing.
● Knowledge of standards that apply to accessible multimedia.
● Ability to create accessible electronic documents (MS Office, GSuite, PDF).
● Prior experience with project management platforms (such as Asana and Basecamp),
collaboration platforms (Slack) and bug-tracking systems (Jira).
Professional Competencies:
● Excellent written and verbal communication skills (technical and non-technical) which include
public-speaking experience.
● Strong consulting skills and ability to collaborate as a “trusted advisor”, including demonstrating
active listening skills, emotional intelligence, credibility, honesty, and ability to integrate within
client teams, in order to develop strategic plans and roadmaps for accessibility implementation
with customers.
● The ability to work individually as well as part of an internal team with effective collaborative
and knowledge sharing skills.
● Results focused, ability to independently manage client projects, committed to achieving
deadlines, attention to details, and passionate about delivering quality work.
● Ability to adapt, learn and innovate to have a positive impact and drive Perkins Access growth
and sustainability.
● Critical thinking and creative problem-solving skills.
● Ability to cope with deadline pressure and challenges.

● Ability to persuade clients without being pushy while driving change by being a strong advocate
for people with disabilities.
● Ability to maintain client confidentiality.
● Ability to work respectively and sensitively with diverse populations, including but not limited to
people with disabilities.
● Strong organizational and multitasking skills along with the ability to work on multiple projects
and manage multiple client requests.
● Ability to both take direction and demonstrate initiative.
Education and Experience:
● Bachelor’s Degree in a related field such as computer science, digital design, or user experience.
● Minimum of 5 years of experience in digital accessibility or a combination of 5 years of
experience in digital accessibility, software development, digital design or user experience.
Certification/Credentials a plus:
● IAAP Certified Professional in Accessibility Core Competencies

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