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Accessibility Specialist, AWS Accessibility

Amazon Web Services

Seattle, WA,USA

Job summary
Amazon Web Services (AWS), a subsidiary of Amazon.com, is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. The AWS UXP2 team is responsible for user experience of products that enable customers to manage their applications and infrastructure on AWS. Today, the team is responsible for multiple products such as AWS Web-Based Management Console, AWS Console Mobile App, AWS Chatbot, as well as the platform services used by 200+ AWS service teams to develop and deliver their user experiences.

At Amazon Web Services (AWS), our philosophy is that everyone should be able to access and enjoy the benefits of our cloud computing services. We continuously improve AWS services by removing barriers and enabling everyone to build with AWS. As an Accessibility Specialist with AWS UXP2, you will provide accessibility guidance to internal teams, deliver training, and conduct usability testing of our products, services, and websites.

Key job responsibilities
* Serve as a subject matter expert (SME) and champion our principles of accessibility and inclusion
* Collaborate across teams to develop existing and future accessibility initiatives across AWS
* Provide accessibility expertise and innovate on behalf of our customers
* Work closely with AWS user research and other teams to identify the top customer pain points and needs for the most common AWS Web-Based Management Console tasks.
* Work across the entire company to build accessible products at AWS and ensure it aligns with our business goals.
* Collaborate across teams and domains at AWS to scale our accessibility processes, tooling, and features.
* Influence stakeholders across AWS, communicate changes, issues, and resolutions clearly to all stakeholders.

About the team

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

BASIC QUALIFICATIONS
* In-depth understanding of accessibility standards and best practices including the Web Content Accessibility Guidelines (WCAG) and ARIA
* Experience with assistive technology (e.g., screen readers, screen magnifiers, voice recognition) in conducting accessibility testing.
* Knowledge of accessibility legislation such as the Section 508 and the European Accessibility Act (EAA).
* Experience with assistive technology and working with people with disabilities
* 3+ years of non-internship professional experience as an accessibility specialist
* Excellent written and oral communication/presentation skills
* Bachelor’s degree psychology, computer engineering, or a related field

PREFERRED QUALIFICATIONS
* Experience collaborating across teams to build accessible, websites and complex software systems
* Excellent judgement and analytical skills
* IAAP CPACC certification
* Ability to influence diverse teams in accessibility and inclusive design

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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