Learning Operations Specialist

Keys to Literacy, a division of K12 Coalition, is seeking a Learning Operations Specialist team member to support the development and delivery of high-quality educator learning courses. This role plays a critical part in managing post-production processes, supporting learning management systems, maintaining quality standards, and ensuring projects move forward on schedule. The Learning Operations Specialist reports to the Vice President & Director of Professional Learning and works closely with internal team members, contractors, and technology partners to support course development, accessibility compliance, and continuous improvements across platforms. This role is well-suited for someone who thrives in a detail-driven environment, can manage high-volume independent work, and is comfortable navigating learning management systems and instructional tools. What You’ll Do Course Post-Production & Quality Management * Oversee post-production of educator learning courses and materials across platforms such as Canvas and Articulate. * Establish and maintain production schedules aligned to project timelines. * Set and monitor quality standards for courses and supporting resources. * Maintain accurate documentation of development processes and workflows. * Contribute to planning and forecasting related to course development. * Implement and maintain ADA compliance (WCAG) across videos, PDFs, and other course materials, collaborating with ADA consultants as needed. * Coordinate with stakeholders to manage copyright permissions, both incoming and outgoing. Project Coordination & Deadline Management * Manage long-term planning to ensure timely delivery of high-quality course materials. * Track and address edit requests, minor revisions, and broken links within training materials. * Maintain reporting tools, task lists, and status updates to monitor progress. * Identify potential roadblocks and propose solutions to maintain project momentum. Technology Partnership & System Support * Partner with the technology team to integrate, support, and optimize learning platforms and instructional tools. * Provide clear requirements, structured feedback, and testing support for system updates or new implementations. * Team & Contractor Support * Provide guidance and coordination support to team members and third-party contractors. * Contribute to a collaborative team environment that supports growth and shared accountability. Other Duties * Support the team with additional tasks and responsibilities as needed to help meet evolving organizational goals and objectives. Qualifications * Bachelor’s degree in education technology, instructional design, or a related field. * 5 or more years of experience in education, teacher preparation, or a related field. * Experience working with learning management systems, preferably Canvas, Talent, Canva Voiceover, and Articulate products. * Knowledge of ADA compliance standards and WCAG guidelines for accessible digital learning materials. * Strong organizational and project management skills with the ability to manage multiple priorities simultaneously. * Ability to collaborate effectively with diverse stakeholders, including internal teams and external partners. * Clear written and verbal communication skills. * Demonstrated commitment to fostering an inclusive and collaborative work environment. * Minimal travel possible. How We Work at K12 Coalition Our work is grounded in five Core Competencies that guide how we collaborate, support others, and move work forward: Accountability, Adaptability, Collaboration, Customer Service Orientation, and Initiative. * Accountability: Following through on work, owning commitments, and communicating progress or challenges along the way. * Adaptability: Navigating change with flexibility and focus as priorities, information, or needs shift. * Collaboration: Working together across roles and perspectives to achieve shared goals. * Customer Service Orientation: Meeting the needs of internal and external partners with clarity, responsiveness, and follow-through. * Initiative: Taking action without waiting to be asked and looking for ways to improve systems, processes, or experiences. Compensation Range The compensation range for this position is $67,000 - $77,000 As part of our commitment to maintaining fair and consistent compensation practices, new hires are typically brought into the organization at a salary between the band minimum and midpoint, based on their qualifications, location, internal alignment, and the budgeted amount for the role. Why Work with Us We believe in supporting the whole employee by offering a comprehensive benefits package designed to meet diverse needs. Our full-time employee benefits include flexible time off, paid parental leave, comprehensive medical, dental, and vision insurance, and a 401(k) with company matching. We are committed to fostering a work environment that promotes both personal and professional well-being. Our Selection Process Our selection process typically includes an online application, a short phone interview, a hiring manager interview, a candidate exercise, and a final interview. Equal Employment Opportunity K12 Coalition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the interview process due to a disability, please email us at[[email protected]](mailto:[email protected]). This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Protecting Your Job Search K12 Coalition is committed to a transparent and secure recruitment process. Please keep the following in mind as you explore opportunities with us: * Official communication: All recruitment-related communication will come from an @k12coalition.com email address. We do not use messaging platforms for recruiting. * Application process: We do not send unsolicited job offers. All open positions are listed on our official Careers Page, and any offer follows a formal interview process. * No upfront payments: We will never ask candidates to pay fees of any kind during the hiring process, including for training materials, background checks, or equipment. If you receive any communication that does not align with the above, please report it to [[email protected]](mailto:[email protected]). Your security matters to us.