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Senior Director, Digital Accessibility


San Francisco, CA,US

The Senior Director, Digital Accessibility will be a thought leader across the Product, Technology and Experience Design teams to raise the bar on accessibility. They will lead the ideation and creation of accessible experiences across the consultancy and will hire and / or train resources as needed. This role will apply leadership, influence, and business and analytics skills across our full portfolio of digital projects to help create meaningful accessible experiences for Bounteous’ clients. This role will also help educate clients on the value and necessity of accessibility and will ensure that contractual obligations regarding accessibility obligations are fulfilled.

Aligns accessibility capability with Bounteous business and client needs
Maintains and grows subject matter expertise in the accessibility field
Collaborates across roles throughout the co-innovation lifecycle (Discover, Conceive, Build) to ensure accessibility / WCAG compliance
Educates and trains teams on accessibility / WCAG requirements and the use of tailored tools that are used to bake accessibility in early in the lifecycle
Assists in making our accessibility capability a differentiator against our competitors
Stays ahead of emerging accessibility standards and technologies (web, mobile, document) and the changing regulatory environment
Works with Business Development and client teams on project estimation
Scales team to support multiple parallel accessibility projects
Engages in accessibility audits and assists with remediation roadmaps where necessary
Mentor others on the use of assistive technologies from the user's perspective

Minimum Qualifications

10+ years of work experience moving into progressively higher levels of leadership and depth of accessibility knowledge
Expert knowledge of accessibility standards including WCAG 2.1, ADA, and Section 508
Demonstrated experience providing implementation direction and requirements throughout the lifecycle for a wide variety of skillsets and supporting internal business teams
Strong critical thinking, problem-solving, and presentation skills
Ability to train, lead, and prioritize staff workloads
Experience partnering with experience designers, developers, testers, and product owners to create accessible requirements
Experience in the development, implementation and/or curation of training materials
Work concurrently on multiple tasks or projects in an agile environment
Proven experience driving accessibility in digital, customer-facing programs

Preferred Qualifications

Knowledge of HTML5, CSS, JavaScript, and iOS/Android development best practices (Should be able to research and recommend solutions in these various technologies in collaboration with developers.)
IAAP Certification (WAS preferred)
Expert-level experience in accessibility on a minimum of one platform, and familiarity with a broad range:
Web accessibility on Windows and macOS
Mobile accessibility on Android and iOS (Preferred)
PDF accessibility and digital document standards
Video and other digital media
Working proficiency in several of the following:
Figma, contrast checking tools
Semantic HTML, CSS, JavaScript, and WAI-ARIA
iOS and Android
Digital assistive technologies
Automated and guided accessibility testing

Assistive Technology users strongly encouraged to apply.


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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

Bounteous is willing to sponsor eligible candidates for employment visas.

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