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UX Accessibility Specialist


Charlotte, NC,US

Ally and Your Career
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at

We’re looking for a UX Accessibility specialist to be a boots-on-the-ground advocate for equitable user experiences. They’ll be the first line of defense when it comes to championing digital accessibility and serve as a voice for those who depend on Ally to practice inclusive design. This team member will be a part of the design operations team, ensuring our reusable component library is accessible and part of creating excellent user experiences for all, regardless of their ability or device.
The Work Itself

Collaborate with Digital Product, UX and IT squads to implement accessible WCAG 2.2 AA industry leading enhancements
Lead and maintain accessibility training and awareness sessions, acting as an advocate for accessibility at Ally to drive accessible and inclusive UX design.
Review UX designs (wireframes, visual designs, interaction patterns) with the objective of identifying accessibility issues prior to development, often needing to guide leadership on how to think through accessibility problem solving
Guide teammates on how to annotate UX designs for accessibility prior to reaching the development team
Maintain and improve our accessibility annotation library in Figma, supporting design and development teams using it
Act as an accessibility subject matter expert for various areas throughout the enterprise by analyzing audits, delivering reports for supported lines of business, and beyond
Study emerging technology and experience patterns to constantly help guide our approach to accessibility
Assist in planning and execution of activities related to Global Accessibility Awareness Day and other related events by helping put together sessions and workshops to increase knowledge of web accessibility and users’ needs
Contribute to our UX design system through component design and pattern documentation
Provide squad-level training and technical support in accordance with industry standard W3C Web Content Accessibility Guidelines.
Help to maximize efficiency by surfacing repeatable processes and frameworks for accessibility and design ops
Act as our greatest advocate for accessibility, helping others within and beyond UX to do their part in making Ally a great place to bank for all
Proactively research, report on, and recommend ways we can incorporate equity and inclusion into our UX practice and design thinking

The Skills You Bring

Ability to communicate with UX leadership, designers, tech developers, QA testers to successfully deliver projects and techniques.
Strong UX design and concepting skills
Proficiency in Figma and a willingness to try new tools
Understanding of mobile and web accessibility with knowledge of JAWS, NVDA, VoiceOver, Talkback and aXe, with a passion to learn more
Strong attention to detail and comprehension of accessibility best practices.
Demonstrated understanding of user experience, web content accessibility guidelines (WCAG) 2.2 standards and practices, and WAI-ARIA for both desktop and mobile technology.
Some knowledge of recognizing accessibility issues in HTML
Commitment to continuous learning and a willingness to ask questions
You’re an effective self starter and time manager, demonstrating flexibility, adaptability, and a desire to develop processes with minimal supervision
A problem solver and proactive thinker
Passion to advocate for accessibility and inclusive design
2+ years of experience in designing accessible solutions
1+ years of experience in user experience
CPACC or WAS as well as past experience in user research with people with disabilities are desired but not required

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
To view more detailed information about Ally’s Total Rewards, please visit this link:

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.

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