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Product Manager, Accessibility

Etsy

San Francisco, CA,US

Company Description As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human.
Job Description

The Design Systems team is responsible for the concepts, guides, systems, and components that make up the fabric of Etsy’s customer experience. Our product teams use Etsy’s Design Systems to build beautiful, engaging, inclusive, accessible and useful products consistently for Buyers and Sellers. The team’s responsibilities range from building systems and components for Etsy’s product teams, maintaining a Design Guide, coaching teams on how to use the Design System and ensuring it enables an experience that’s accessible to all of our customers.

Etsy is searching for a product leader to champion accessibility, both within our Design Systems and across the organization. We are seeking a product manager who will empower teams to proactively build inclusive products for our customers across all our on web, Android, and iOS products. You will manage a roadmap for accessibility that aligns with Etsy’s mission to “Keep Commerce Human” and partner with cross-functional teams, including Product, Engineering, Design, Policy, Advocacy, Legal and others to bring this vision to life.

You will be responsible for building awareness, facilitating education, and fostering a product culture that prioritizes accessibility requirements. This role will also manage our annual accessibility audits and lead a team in addressing the results to ensure a delightful customer experience for all of our users.

This role has flexibility to be based in San Francisco or Brooklyn.

About the Role

Lead accessibility efforts across web and native apps.
Work with the team to develop, improve and refine accessibility requirements for Design System styles and components used to build the Etsy experience.
Serve as the accessibility specialist for product teams, steering them to the right solutions based on their needs.
Assess current and future customer needs, identify gaps with current capabilities, and build a plan to bridge those gaps that incorporates industry standards and platform-specific methodologies.
Define OKRs and track progress against them regularly. Communicate plans and progress to cross-functional partners and leadership.
Advise on standards and trends that help us evaluate the company’s strengths and opportunities in accessibility.
Advocate for accessibility by continuously assessing needs, defining proposals of value, and building stakeholder support.


Qualifications

Experienced product manager with a passion for creating impactful and inclusive product experiences for customers across platforms.
Deep understanding of the web, iOS, and Android accessibility landscape with a finger on the pulse of the latest industry news.
Understanding of accessibility’s role within Design Systems along with how these systems are used strategically within an organization.
Communication is your superpower! You are able to explain sophisticated concepts to a technical and non-technical audience.
Proven track record of solving amorphous problems strategically, listening to and organizing large amounts of information into a coherent plan forward, and handling difficult prioritizations.
Demonstrated ability to build and carry out a strategic plan with measurable results.
Ability to balance the day-to-day details with the big picture vision and understand how these connect to one another.


Additional Information

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

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